Wessex Garages Kia Newport

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4.7/5 rating

Outstanding

- Based on 73 verified purchases in the last 3 months

Wessex Garages Kia Newport Verified Purchases

93
Overall
Satisfaction
95
Would
Recommend
2,973
Total
Purchases

Total Active Purchases:

2973

(Verified: 2973)

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My experience at Wessex Garages Kia Newport

Wessex Garages Newport were brilliant, great customer service. Craig made sure we were spoken to and dealt with, went through everything and advised me as much as needed and more. We then were passed to Mo who was equally brilliant, I did the test drive with Mo and he was fab, very informative, helpful and kind throughout. Great service all around. The cleanliness of the car was great but not perfect, found a few spots but this of course does not reflect the gentlemen in sales. Craig and Mo were a massive help and I drove away super happy and still am, Mo gave a call to check-in and made sure I know how to contact him with any issues whenever. Thank you both :)

Miss Sophie Rees
05/11/26
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Reviewed on JudgeService

Wessex Garages Kia Newpor...'s Reply

Hello Sophie,

Thank you so much for your fantastic review! We're delighted to hear that Craig and Mo provided such excellent service, making your experience at Wessex Garages Newport truly enjoyable. It's great to know that they took the time to explain everything and made sure you felt informed and supported throughout the process.

Kind regards, Wessex Garages Newport.

07/11/26
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My experience at Wessex Garages Kia Newport

My experience at Wessex Garages Newport could have been better because sales team attitude seemed to be because I was a Motability customer it didn’t matter to them

David Hutchence
29/10/26
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Reviewed on JudgeService

Wessex Garages Kia Newpor...'s Reply

Hello David,

We're sorry to hear that your experience with our sales team fell short of your expectations. We'll take your feedback on board and work to ensure all customers, regardless of their circumstances, receive the same high level of service.

Kind regards, Wessex Garages Newport.

02/11/26
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My experience at Wessex Garages Kia Newport

I'd recommend Wessex Garages Newport to anyone because the sales Rep Connor was welcoming, informative & reasonable and never pushed the sale. He took time to answer all questions and made sure the end to end sales process was as smooth as possible in a particularly short time scale (at my request)

Mrs Denise Heseltine
28/10/26
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Reviewed on JudgeService

Wessex Garages Kia Newpor...'s Reply

Hello Denise,

We're delighted that you had a positive experience at Wessex Garages Newport, thanks to Connor's welcoming and informative approach. We'll make sure to pass on your appreciation for his helpfulness and professionalism.

Kind regards, Wessex Garages Newport.

02/11/26
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My experience at Wessex Garages Kia Newport

I'd endorse Wessex Garages Newport because I have purchased several cars over the years so as my son and always had good cars and the staff are very helpful

Mr Stephen Hewings
28/10/26
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Reviewed on JudgeService

Wessex Garages Kia Newpor...'s Reply

Hello Stephen,

We're really glad to hear that you've consistently received great service from our team, and we're grateful for your loyalty and trust in Wessex Garages Newport.

Kind regards, Wessex Garages Newport.

02/11/26
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My experience at Wessex Garages Kia Newport

My sales guy Ross was wicked. Really helpful. No complaints there. Only thing that slightly annoyed me was some paint on the rear bumper. Im sure I could take it back but honestly, easier to sort it myself. I just think the clean and finish on the vehicle could've been better

Mr Harrison Clark
25/10/26
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Reviewed on JudgeService

Wessex Garages Kia Newpor...'s Reply

Hello Harrison,

Thank you for taking the time to share your feedback! We're glad to hear that Ross provided excellent service and we'll definitely look into improving our detailing process to ensure a showroom shine.

Kind regards, Wessex Garages Newport.

02/11/26
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My experience at Wessex Garages Kia Newport

I'd definitely recommend Wessex Garages Newport because There was no sales pressure.

Mrs Gillian Othen
24/10/26
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Reviewed on JudgeService

Wessex Garages Kia Newpor...'s Reply

Hello Gillian,

Thank you for taking the time to share your positive experience with us! We're glad to hear that you felt comfortable and not pressured during your visit, which is exactly what we strive for.

Kind regards, Wessex Garages Newport.

02/11/26

Contact

+44 1633 636100

Location

Kia Dealer in Newport, UK

Unit, Newport Retail Park Kia,

Newport,

NP19 4QR, UK

Hours

Closed


Monday

8:30am - 6:00pm

Tuesday

8:30am - 6:00pm

Wednesday

8:30am - 6:00pm

Thursday

8:30am - 8:00pm

Friday

8:30am - 6:00pm

Saturday

9:00am - 5:00pm

Sunday

Closed